Privacy Policy

Hasanat Bello Tailoring ("we," "us," or "our") operates this website to provide information about our tailoring, measuring, alteration, and custom fitting services and to allow customers to request fittings and contact us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or submit a fitting request.

By using this website and submitting your information through our contact form, you agree to the practices described in this policy.

We collect the following information when you submit a fitting request through our form:

• Full name
• Phone number
• Email address
• Type of service you are interested in (e.g., alterations, men's tailoring, abaya alterations, etc.)
• Your message describing the garment, fit, or alteration you need
• An optional photo of your garment that you choose to upload
• Technical details such as your browser type, device, and the page you visited, collected automatically when you submit the form

We do not collect sensitive financial information such as credit card numbers through this website. Payment for services is handled in person at our shop.

We use the information you provide to:

• Respond to your fitting request and contact you about your tailoring needs
• Schedule appointments and fittings
• Provide quotes and discuss the work required on your garments
• Improve our services, website content, and customer experience
• Maintain records of customer requests for service quality and follow-up

We do not sell your personal information to third parties. Your information is used solely to provide and improve our tailoring services.

Your fitting request is processed through our customer relationship management system so that our team can review and respond to your inquiry. We share your submitted information only with the service providers that help us operate our business and manage customer communications. These providers are obligated to keep your information confidential and are not permitted to use it for any other purpose.

We may also disclose your information when required by law or to protect our rights, property, or safety, or that of our customers or others.

We retain the information you submit through our contact form for as long as necessary to respond to your request and provide our services. Customer records may be kept to support ongoing tailoring work, follow-up communications, and service quality. You may request deletion of your information at any time by contacting us.

Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic. Cookies are small files stored on your device. You can control or disable cookies through your browser settings; however, some features of the website may not function properly without them.

We may use analytics tools to understand how visitors use our site so we can improve its content and performance. These tools collect anonymous, aggregate data.

If you choose to upload a photo of your garment, that image is used only to help us understand your tailoring or alteration request. Please upload only images of garments or related items, and avoid including personal or sensitive content. You may submit your request without uploading a photo.

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing or promotional communications
• Withdraw consent to data processing where applicable

To exercise any of these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe.

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Our website may contain links to third-party websites such as Google Maps for directions. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "last updated" date. We encourage you to review this page periodically.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: Hasanat Bello Tailoring, 5221 Equipment Dr, Suite B, Charlotte, NC — Phone: 704-733-7735.